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What Is the Order of Priority After a Major Storm?

Last updated October 25, 2026

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The short answer

Ensure Everyone's Immediate Safety

Before inspecting any property damage, check that all family members, including pets, are safe and accounted for. Stay indoors until authorities confirm it is safe to go outside. Avoid flooded areas, as water may be contaminated or hide dangerous debris. Do not drive through flooded roads, as even shallow water can stall your vehicle.

Stay away from downed power lines, which can be live and cause fatal electrocution. Report them to your utility company immediately. If you smell gas, leave the property at once and call the gas company from a safe distance. Your personal well-being is the absolute first step in any recovery process.

Stop Further Water Intrusion

Once it is safe, your next goal is to prevent more water from entering your home. If your roof is damaged, use a heavy tarp to cover holes if you can do so safely. Board up broken windows to keep out rain and secure the property. This step helps limit the extent of water damage before professionals begin their work.

If water is actively entering from a broken pipe, locate your main water shutoff valve and turn it off. This stops the flow of clean water from your plumbing system. For leaks from appliances or an overflowing AC drain line, turn off the water supply to that specific fixture. Controlling the water source is a critical action you can take immediately.

Document All Damage Thoroughly

Before moving anything or starting cleanup, document all storm damage for your insurance company. Take clear photos and videos of water levels, structural damage, and ruined personal belongings. Make a detailed list of damaged items, including their approximate age and value. This evidence is crucial when filing an insurance claim for storm-related losses.

Policies vary, and your insurer decides what is covered. Keep all receipts for emergency repairs, like tarping or boarding up windows, as these may be reimbursable. Avoid discarding damaged items until an insurance adjuster has seen them. Clear documentation supports your claim and helps ensure you receive appropriate compensation for your losses.

Begin Water Removal and Drying

After documenting damage, start removing water to prevent secondary issues like mold. Extract as much standing water as possible using pumps or vacuums. The goal is to reduce the moisture level quickly, as mold can begin to grow within 24 to 48 hours in damp conditions. This step is vital for protecting the structure of your home.

Move wet items like furniture and boxes to a dry, ventilated space. Lift drapes and curtains off wet floors. If you have power, use dehumidifiers and fans to speed up drying. Remember, thorough drying often requires professional equipment to reach moisture hidden in walls and subfloors, which is critical for preventing long-term damage.

  • Move undamaged furniture and belongings to a dry area.
  • Remove standing water with a wet-dry vacuum if safe and power is available.
  • Use fans and open windows to promote air circulation if the outside air is dry.
  • Pull up waterlogged rugs and remove saturated items like cardboard boxes.
  • Focus on areas where water spreads quickly, like under carpets or into walls.
  • Be aware that Germantown's humid subtropical climate can slow natural drying.

Contact Professionals for Restoration

For significant water damage, contact local water damage pros. They have the tools and expertise to dry your home properly, including areas you cannot see. They can assess structural safety and determine if materials like drywall or flooring need removal. Starting professional restoration quickly helps prevent more extensive and costly repairs later on.

A professional inspection identifies hidden moisture in walls, under flooring, and in attics. The pros can also check for electrical hazards before you restore power to affected areas. They follow industry standards for drying and cleaning, which is especially important after storm water, as it may contain contaminants. This step ensures your home is returned to a safe, dry condition.

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Frequently asked questions

Should I file an insurance claim before calling for help?

Contact your insurance company promptly to start the claims process. However, you should also take immediate steps to prevent further damage, like stopping water flow and tarping your roof. Document everything with photos before you begin any cleanup. Your insurer will guide you on their specific requirements for the claim.

What if I suspect mold after the storm?

If you see or smell mold, it's a sign of persistent moisture. Do not disturb it, as spores can spread. Inform your water damage pros during their inspection, as mold remediation may be needed. For significant mold growth, a separate assessment by a qualified mold professional is often recommended to ensure safe removal.

How long does storm damage restoration usually take?

The timeline depends entirely on the storm's severity and the extent of water intrusion. Simple drying may take a few days, while major repairs to structure and finishes can take weeks. The pros can provide a more specific timeline after inspecting your home's unique situation and damage.

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